Privacy Policy

    Last updated: January 2026

    1. Introduction

    Basesite ("we", "our", or "us") is committed to protecting your privacy and maintaining the highest standards of information security. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use Install Insights, a Basesite product.

    Basesite is registered in Ireland and operates in compliance with the General Data Protection Regulation (GDPR). Our information security management practices are aligned with ISO/IEC 27001, the international standard for information security management systems, ensuring enterprise-grade protection of your data.

    For more information about Basesite, please visit www.basesite.com

    2. Data Controller

    Basesite is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us at info@installinsights.com

    3. Information We Collect

    We may collect the following types of information:

    • Personal Information: Name, email address, phone number, company name, job title when you contact us or use our services.
    • Usage Data: Information about how you use our website and services, including IP address, browser type, pages visited, and time spent on pages.
    • Technical Data: Device information, operating system, and other technical identifiers.

    4. Legal Basis for Processing

    Under GDPR, we process your data based on:

    • Consent: Where you have given explicit consent for specific purposes.
    • Contract: Where processing is necessary for the performance of a contract with you.
    • Legitimate Interests: Where processing is necessary for our legitimate business interests.
    • Legal Obligation: Where we need to comply with legal requirements.

    5. How We Use Your Information

    • To provide and maintain our services
    • To respond to your inquiries and requests
    • To send you updates and marketing communications (with your consent)
    • To improve our website and services
    • To comply with legal obligations

    6. Your Rights Under GDPR

    You have the following rights:

    • Right of Access: Request copies of your personal data.
    • Right to Rectification: Request correction of inaccurate data.
    • Right to Erasure: Request deletion of your personal data.
    • Right to Restrict Processing: Request limitation of processing.
    • Right to Data Portability: Request transfer of your data.
    • Right to Object: Object to processing of your personal data.
    • Right to Withdraw Consent: Withdraw consent at any time.

    7. Data Security

    We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security practices are aligned with ISO/IEC 27001 standards, including access controls, encryption, regular security assessments, and incident response procedures.

    8. Data Retention

    We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

    10. International Transfers

    If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions. All data transfers comply with our ISO 27001-aligned security procedures.

    11. Contact Us

    If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

    Basesite
    Email: info@installinsights.com
    Website: www.basesite.com